Privacy Policy

Effective Date: October 2026

RIVERBANK LLC dba Hyperlocal ("Hyperlocal", "we", "us", or "our"), located at 619 Hunting Ridge Road, Stamford, CT, publishes The Stamford Times (stamfordtimes.com) and operates the Hyperlocal Stamford SMS program (stamford.hyperlocal.bot / hyperlocal.bot) for Stamford, CT. This Privacy Policy explains how we collect, use, and protect information when you visit our websites or opt in to communicate with us via text message (SMS/MMS) at +1 (475) 264-4287.

1. Information We Collect

Keyword Double Opt-In & Consent Records: When you initiate opt-in by texting LOCAL, SUBSCRIBE, or START to +1 (475) 264-4287 and confirm by replying Y, we record your mobile phone number and consent timestamps, as well as any subsequent opt-out (STOP) requests.
SMS Inquiry Content: We collect the text of the questions and messages you send to +1 (475) 264-4287 so we can provide automated conversational replies and local updates.

2. How We Use Your Information

We use your mobile number and messages solely to:

Deliver your welcome disclosure, double opt-in confirmation, conversational Q&A responses, and opted-in local community updates or specials via SMS.
Maintain conversational context across your text thread.
Process opt-out (STOP) and support (HELP) requests.

3. No Sharing of Mobile Information & SMS Program Disclosures

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties under any circumstances.

Message Frequency & Rates: Message frequency varies based on your interactions and local updates. Message and data rates may apply according to your mobile carrier plan.

4. Opting Out (STOP) & Customer Support (HELP)

You may opt out of receiving text messages at any time by replying STOP (or UNSUBSCRIBE, CANCEL, END, QUIT) to +1 (475) 264-4287. For help or customer support, reply HELP to +1 (475) 264-4287 or email us at support@hyperlocal.bot. Message frequency varies. Message and data rates may apply.